Inside Sales Rental Specialist

Yancey Bros. Co.; Brunswick (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits package

Bonus opportunities

401k with match

Profit sharing

Tuition reimbursement

Job summary

Yancey Bros. Co. is seeking a CRS Rental Specialist to serve as an inside salesperson for the Cat Rental Store (CRS) in Georgia.

The role handles rental transactions over the phone and in person while ensuring top-tier customer service and accurate paperwork. You will coordinate equipment availability, delivery/pickup, and rental agreements, while maintaining daily logs and resolving issues professionally. A high school diploma and strong communication skills are required, with a preference for

Qualifications

• High school diploma or equivalent.
• Must be able to comprehend, speak, and write the English language.
• Must possess excellent interpersonal and communication skills, both in person and over the telephone.
• Creative thinking and problem solving ability.
• Must be highly organized in a fast paced work environment.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Making sure the customer is always taken care of, doing everything in your power to provide superior customer service.
• Determining customers’ needs to further assist them, thus allowing the customer to have the best rental experience possible.
• Checks availability of equipment with the shop, also schedules maintenance to meet deadlines.
• Ensuring equipment is delivered and picked up on time to meet the customer’s needs.
• Administers rental agreements, including rental out and in dates.
• Returning the equipment in the system by verifying hours and if fuel is needed, making sure
• Record daily logs of phone calls and customers interactions.
• Handling customer complaints in a professional manner while offering solutions to a problem not just an excuse.
• Participate in required safety program, and work in a safe manner
• Complete additional tasks as assigned by management

Skills

Computer skills

English proficiency

Interpersonal communication

Creative thinking

Organization

Driver's license

Education

High school diploma or equivalent

Bachelor’s degree or related experience (preferred)

Tools

Internet Explorer

Excel

Access

Word

PowerPoint

Job description

Yancey Bros. Co. is seeking a CRS Rental Specialist to serve as an inside salesperson for the Cat Rental Store (CRS) in Georgia.

The role handles rental transactions over the phone and in person while ensuring top-tier customer service and accurate paperwork. You will coordinate equipment availability, delivery/pickup, and rental agreements, while maintaining daily logs and resolving issues professionally. A high school diploma and strong communication skills are required, with a preference for