Inside Rental Specialist – Heavy Equipment Rentals

Yancey Bros. Co.

Suwanee (GA)

On-site

USD 40,000 - 56,000

Full time

9 days ago

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Benefits offered by this job

Full benefits package

Medical, Vision, Dental

Paid vacations

401k Plan with strong match

Employee Profit Sharing

Tuition Reimbursement

Job summary

Yancey Bros. Co. is seeking a CRS Rental Specialist to act as an inside sales representative for the Cat Rental Store in Georgia.

You will handle transactions by phone and in person, coordinate equipment rentals, and maintain accurate paperwork and databases. Your role supports customer satisfaction and optimal machine utilization across the designated trade area. The position requires sales experience with leadership, a collaborative mindset, and strong communication skills to build

Qualifications

High school diploma or equivalent required.
Experience in sales with leadership and initiative is valued.
Ability to build relationships with customers and work in a team.

Responsibilities

Make sure the customer is always cared for and receive superior service.
Determine customer needs to enable the best rental experience.
Check equipment availability with the shop and schedule maintenance to meet deadlines.
Ensure equipment is delivered and picked up on time.
Administer rental agreements including dates for rental out and in.
Update system records with hours and fuel status and proper returns.
Record daily logs of calls and customer interactions.
Handle customer complaints professionally and offer constructive solutions.
Participate in safety programs and perform tasks as assigned by management.