Inside Rental Sales Specialist – Equipment

Yancey Bros. Co.; Austell (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Tool allowance

Medical insurance

Vision insurance

Dental coverage

Wellness programs

Paid vacations

Paid holidays

401k with match

Profit sharing

Financial wellness coaching

Tuition reimbursement

Ongoing training

Advancement opportunities

Job summary

Yancey Bros. Co. in Georgia seeks a CRS Rental Specialist to act as an inside sales representative for the Cat Rental Store. You will handle transactions by phone and in person, ensuring customer satisfaction and maximizing machine utilization in the designated trade area.

Responsibilities include maintaining paperwork and databases, delivering excellent service, documenting interactions, and coordinating with shop staff to schedule maintenance and ensure on-time delivery and pickup.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic computer skills.

Responsibilities

• Provide superior customer service to customers.
• Determine customer needs to assist them in obtaining the best rental experience.
• Check equipment availability with the shop and schedule maintenance to meet deadlines.
• Ensure equipment delivery and pickup on time.
• Administer rental agreements with correct dates.
• Record daily logs of calls and interactions.
• Handle customer complaints professionally and offer solutions.
• Participate in safety programs and perform additional tasks as assigned.

Skills

Sales experience

Customer service

Communication

Teamwork

Initiative

Leadership

Education

High school diploma or equivalent

Bachelor’s Degree

Tools

Internet Explorer

Excel

Access

Word

PowerPoint

Job description

Yancey Bros. Co. in Georgia seeks a CRS Rental Specialist to act as an inside sales representative for the Cat Rental Store. You will handle transactions by phone and in person, ensuring customer satisfaction and maximizing machine utilization in the designated trade area.

Responsibilities include maintaining paperwork and databases, delivering excellent service, documenting interactions, and coordinating with shop staff to schedule maintenance and ensure on-time delivery and pickup.