Inside Rental Sales Specialist — Caterpillar Equipment

Yancey Rents; Austell (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full benefits package

401k plan

Paid vacations

Tuition reimbursement

Job summary

Yancey Bros. Co. in Austell, GA is seeking a CRS Rental Specialist to act as inside sales for the Cat Rental Store. You will handle transactions with customers in person and by phone, ensuring satisfaction and maximizing machine utilization while maintaining paperwork.

Ideal candidates have sales experience, strong communication and teamwork, plus a high school diploma; a bachelor’s degree is preferred. We offer a full benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Must be able to comprehend, speak, and write the English language.
• Must possess excellent interpersonal and communication skills, both in person and over the telephone.
• Creative thinking and problem solving ability.
• Must be highly organized in a fast paced work environment.
• Valid driver’s license and acceptable driving record.
• Bachelor’s degree from a four year college or university or related equivalent experience preferred.
• Knowledge of Spanish language preferable but not required.

Responsibilities

• Making sure the customer is always taken care of, doing everything in your power to provide superior customer service.
• Determining customers’ needs to further assist them, thus allowing the customer to have the best rental experience possible.
• Checks availability of equipment with the shop, also schedules maintenance to meet deadlines.
• Ensuring equipment is delivered and picked up on time to meet the customer’s needs.
• Administers rental agreements, including rental out and in dates.
• Returning the equipment in the system by verifying hours and if fuel is needed, making sure
• Record daily logs of phone calls and customers interactions.
• Handling customer complaints in a professional manner while offering solutions to a problem not just an excuse.

Skills

Sales experience

Customer service

Interpersonal skills

Teamwork

Spanish language

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Internet Explorer

Excel

Access

Word

PowerPoint

Job description

Yancey Bros. Co. in Austell, GA is seeking a CRS Rental Specialist to act as inside sales for the Cat Rental Store. You will handle transactions with customers in person and by phone, ensuring satisfaction and maximizing machine utilization while maintaining paperwork.

Ideal candidates have sales experience, strong communication and teamwork, plus a high school diploma; a bachelor’s degree is preferred. We offer a full benefits package and opportunities for growth.