Rental Sales Specialist – Equipment & Customer Care

Yancey Bros. Co.; Virginia (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full benefits package

401k plan with strong company match

Profit sharing

Tuition reimbursement

Job summary

Yancey Bros. Co. is seeking a CRS Rental Specialist to serve customers inside the Cat Rental Store. You will handle phone and in-person sales, complete rental paperwork, and ensure accurate data entry in the rental system.

You’ll coordinate delivery and pickup, track equipment availability, and maintain strong customer relationships. Candidates should have high school diploma, strong English skills, and experience in sales or customer service.

Qualifications

• High school diploma or equivalent.
• Comfort with computers and common software (Excel, Access, Word, PowerPoint).
• Ability to understand, speak, and write English clearly.
• Strong interpersonal and communication skills, both in person and on the phone.

Responsibilities

• Provide inside sales support for the Cat Rental Store (CRS).
• Handle transactions over the phone and in person.
• Maintain paperwork and databases accurately.
• Schedule equipment delivery and pickup to meet customer needs.
• Log daily calls and customer interactions, and resolve complaints professionally.

Skills

Sales experience

Customer service

Interpersonal skills

Communication

Problem solving

Organizational skills

Education

High school diploma or equivalent

Bachelor’s Degree preferred

Tools

Excel

Access

Word

PowerPoint

Job description

Yancey Bros. Co. is seeking a CRS Rental Specialist to serve customers inside the Cat Rental Store. You will handle phone and in-person sales, complete rental paperwork, and ensure accurate data entry in the rental system.

You’ll coordinate delivery and pickup, track equipment availability, and maintain strong customer relationships. Candidates should have high school diploma, strong English skills, and experience in sales or customer service.