Inside Sales Pro: Turn Inquiries into Booked Jobs

Woodard Cleaning and Restoration, Inc.; St. Louis (MO); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

High-impact role

Family-owned company

Growth opportunities

Collaborative environment

80 years of trust

Résumé du poste

Woodard Cleaning and Restoration, Inc. is seeking an Inside Sales Representative to be the first voice customers hear and to turn inquiries into booked work.

You will blend customer service with a sales mindset, identifying needs, recommending solutions, and guiding conversations toward scheduling. The role involves responding to inquiries, generating new business, and maintaining strong customer relationships to drive Woodard's growth.

Qualifications

• 2+ years of retail, direct sales, or customer-facing sales experience.
• Confidence on the phone and the ability to guide a conversation toward a clear next step
• Strong follow-through and attention to detail

Responsabilités

• Convert inbound inquiries into booked jobs and long-term customer relationships
• Generate new residential and commercial opportunities through outbound campaigns
• Identify upsell and recurring service opportunities during customer conversations
• Provide pricing information and gather the details needed to move opportunities forward
• Follow up consistently with customers to confirm schedules, assess satisfaction, and uncover future needs
• Coordinate job scheduling based on customer preferences and crew availability
• Maintain accurate customer, job, and sales activity information in Woodard's systems

Connaissances

Customer service

Phone sales

Communication skills

Time management

Outils

CRM software

Description du poste

Woodard Cleaning and Restoration, Inc. is seeking an Inside Sales Representative to be the first voice customers hear and to turn inquiries into booked work.

You will blend customer service with a sales mindset, identifying needs, recommending solutions, and guiding conversations toward scheduling. The role involves responding to inquiries, generating new business, and maintaining strong customer relationships to drive Woodard's growth.