Inside Sales Advisor for Contractors

Richards Building Supply Co.; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

20 paid days off

Medical, dental, and vision insurance

401(k) with company match

Career growth opportunities

Job summary

Richards Building Supply Co. in Wilmington, NC, is seeking a driven Inside Sales Representative to enhance customer relationships with contractors and industry professionals.

Responsibilities include acting as a trusted advisor, processing orders, educating customers on products, and collaborating with outside sales. Qualified candidates should have 2–3 years of relevant experience and strong computer skills; Spanish language skills are a plus.

Enjoy benefits like competitive pay, comprehensive insurance, and paid time off.

Qualifications

• 2–3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills, including Microsoft Office; CRM experience is a plus.
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus; motivated candidates without industry background will be trained.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Responsibilities

• Act as a trusted advisor to customers for their projects.
• Handle inbound and outbound customer interactions, ensuring every customer feels valued.
• Collaborate with Outside Sales representatives to drive sales.
• Process orders, track inventory, and coordinate product transfers.
• Educate customers on promotions, new products, and industry trends.
• Maintain accurate records and ensure seamless order fulfillment.

Skills

Customer-facing experience

Microsoft Office

CRM experience

Multitasking

Spanish-speaking skills

Industry knowledge

Job description

Richards Building Supply Co. in Wilmington, NC, is seeking a driven Inside Sales Representative to enhance customer relationships with contractors and industry professionals.

Responsibilities include acting as a trusted advisor, processing orders, educating customers on products, and collaborating with outside sales. Qualified candidates should have 2–3 years of relevant experience and strong computer skills; Spanish language skills are a plus.

Enjoy benefits like competitive pay, comprehensive insurance, and paid time off.