Inside Sales Specialist - Steel & Growth Path

Reliance, Inc.; Sinton (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k match

PTO from Day 1

Competitive pay + bonus

Growth opportunities

Family culture

Job summary

Feralloy Corporation is hiring an Inside Sales Representative to support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Join the Feralloy family and contribute to a team that values growth, strong customer relationships, and a culture focused on quality and reliability. This on-site role offers competitive hourly pay with bonus opportunities and comprehensive benefits.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask, organize, and prioritize work.
• Proficiency with Microsoft Word, Excel, Outlook, and CRM/ERP systems.
• Knowledge of steel products and market conditions is preferred.
• Ability to work independently or in a team.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention.
• Handle inbound and outbound customer communications including phone and email.
• Research prospective leads, identify customer buying trends, and provide reports to management.
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times.
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers.
• Develop and maintain professional relationships with customers and support customer service needs.
• Communicate effectively with customers regarding quotes, orders, and material applications.
• Prepare and submit sales reports and performance data as required.
• Work closely with sales teams to support growth and meet customer requirements.
• Perform additional duties as assigned.

Skills

Communication skills

Multitasking

Attention to detail

Teamwork

CRM/ERP proficiency

Steel product knowledge

Analytical thinking

Tools

Microsoft Word

Excel

Outlook

CRM/ERP systems

Job description

Feralloy Corporation is hiring an Inside Sales Representative to support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Join the Feralloy family and contribute to a team that values growth, strong customer relationships, and a culture focused on quality and reliability. This on-site role offers competitive hourly pay with bonus opportunities and comprehensive benefits.