Inside Sales Representative

Reliance, Inc.; Sinton (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k match

PTO from Day 1

Competitive pay + bonus

Growth opportunities

Family culture

Job summary

Feralloy Corporation is hiring an Inside Sales Representative to support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Join the Feralloy family and contribute to a team that values growth, strong customer relationships, and a culture focused on quality and reliability. This on-site role offers competitive hourly pay with bonus opportunities and comprehensive benefits.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask, organize, and prioritize work.
• Proficiency with Microsoft Word, Excel, Outlook, and CRM/ERP systems.
• Knowledge of steel products and market conditions is preferred.
• Ability to work independently or in a team.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention.
• Handle inbound and outbound customer communications including phone and email.
• Research prospective leads, identify customer buying trends, and provide reports to management.
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times.
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers.
• Develop and maintain professional relationships with customers and support customer service needs.
• Communicate effectively with customers regarding quotes, orders, and material applications.
• Prepare and submit sales reports and performance data as required.
• Work closely with sales teams to support growth and meet customer requirements.
• Perform additional duties as assigned.

Skills

Communication skills

Multitasking

Attention to detail

Teamwork

CRM/ERP proficiency

Steel product knowledge

Analytical thinking

Tools

Microsoft Word

Excel

Outlook

CRM/ERP systems

Job description

Job Summary

Join the Feralloy Family – Where Steel Meets Opportunity!

Who We Are: Founded in 1954, Feralloy Corporation is one of the nation’s leading high-volume steel processing companies.

From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers. We’re proud of our legacy—and even more excited about our future.

As an Inside Sales Representative, you'll support sales activities, manage customer accounts, coordinate orders and deliveries, and help drive new business while ensuring an exceptional customer experience.

Why Join Feralloy?

• Competitive hourly pay + bonus opportunities
• Learning multiple positions, will increase hourly pay
• Benefits Begin on Day 31 of Employment (Medical, Dental, Vision, 401k + match)
• Accrue PTO (Paid Time Off) Day 1 of Employment
• Family-oriented culture
• Opportunities for growth and advancement

Physical Requirements

Stand or Sit(Stationary position), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Walk(Move, Traverse)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention
• Handle inbound and outbound customer communications including phone and email
• Research prospective leads, identify customer buying trends, and provide reports to management
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers
• Develop and maintain professional relationships with customers and support customer service needs
• Communicate effectively with customers regarding quotes, orders, and material applications
• Prepare and submit sales reports and performance data as required
• Work closely with sales teams to support growth and meet customer requirements
• Perform additional duties as assigned

Required Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Strong written and verbal communication skills
• Ability to multitask, organize, and prioritize work effectively
• Strong work ethic, reliability, and attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Word, Excel, Outlook, and CRM/ERP systems
• Knowledge of steel products, market conditions, and customer requirements preferred
• Ability to analyze information and support decision-making