Inside Sales Pro - Relationship Builder

Foundation Building Materials; Texas; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental and Vision

401(k) with company match

HSA/FSA

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales professional who will serve as a trusted advisor to customers, guiding them with product knowledge and responsive service. You will handle quotes, support walk-in clients, and drive profitable sales while coordinating orders and logistics.

The role emphasizes strong communication, accuracy in data entry, and collaboration with internal teams to meet evolving project needs.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming calls preferred).
• Excellent verbal communication and telephone manner.
• Ability to multitask and manage time effectively.
• Familiarity with Windows operating systems.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise.
• Manage documentation and order details for large or complex projects.
• Coordinate deliveries with Operations staff.
• Coordinate purchase and delivery of special products.
• Must attend all required meetings in relation to sales and all company required training programs.
• Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
• Other duties as assigned

Skills

Customer service

Sales support

Inventory management

Communication

Multitasking

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales professional who will serve as a trusted advisor to customers, guiding them with product knowledge and responsive service. You will handle quotes, support walk-in clients, and drive profitable sales while coordinating orders and logistics.

The role emphasizes strong communication, accuracy in data entry, and collaboration with internal teams to meet evolving project needs.