Inside Sales Pro — Pool & Showroom Support

Pool Corporation; Tampa (FL); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) with match

PTO and holidays

Life insurance

Parental leave

Tuition programs

Bonus programs

Employee stock purchase plan

Employee discounts

Résumé du poste

POOLCORP in Tampa, FL is seeking an Inside Sales Associate to assist customers at the counter and over the phone, handling product questions, orders, and service needs while supporting showroom and basic warehouse duties. You will contribute to a fast-paced, hands-on team environment and help ensure smooth sales and pickup experiences.

The role emphasizes customer service, product knowledge, order processing, and collaboration with the warehouse team, with opportunities for professional growth

Qualifications

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.
• Preferred: High school diploma or GED, 1+ years of related inside sales experience, Familiarity with pool supplies, parts, chemicals, or pool construction/maintenance

Responsabilités

• Assists walk‑in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy.
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross‑trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Connaissances

Customer service

MS Office

Computer skills

Inside sales experience

Formation

High school diploma or GED

Outils

RF scanner

Dolly

Description du poste

POOLCORP in Tampa, FL is seeking an Inside Sales Associate to assist customers at the counter and over the phone, handling product questions, orders, and service needs while supporting showroom and basic warehouse duties. You will contribute to a fast-paced, hands-on team environment and help ensure smooth sales and pickup experiences.

The role emphasizes customer service, product knowledge, order processing, and collaboration with the warehouse team, with opportunities for professional growth