Inside Sales Pro — Build Solutions, Drive Growth

Pool Corporation; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Rx with F

401(k) with match

PTO and paid holidays

Life Insurance

Parental Leave

Tuition education programs

Employee Stock Purchase Plan

Employee discounts

Bonus programs

Job summary

POOLCORP, the world's leading distributor of outdoor living products, is seeking an Inside Sales Associate in Jacksonville, FL. You will assist customers at the counter and over the phone, process orders, answer questions, and help ensure a smooth pickup experience.

You will build relationships with customers, support showroom and warehouse tasks, and work in a hands-on team environment with a focus on service excellence and product knowledge.

Qualifications

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.

Responsibilities

• Assists walk-in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy.
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross-trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Skills

Customer service

Order processing

Counter sales

Phone support

Education

High school diploma or GED

1+ years inside sales experience

Tools

MS Office

Job description

POOLCORP, the world's leading distributor of outdoor living products, is seeking an Inside Sales Associate in Jacksonville, FL. You will assist customers at the counter and over the phone, process orders, answer questions, and help ensure a smooth pickup experience.

You will build relationships with customers, support showroom and warehouse tasks, and work in a hands-on team environment with a focus on service excellence and product knowledge.