Inside Sales Pro – Paint & Coatings, Territory Travel

Benjamin Moore; Lewisville (TX); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401 (k) match

PTO starting at 3 weeks' vacation + (7

paid holidays and (5) personal days

Employer-paid life insurance

Tuition reimbursement

Job summary

Benjamin Moore is seeking a results-driven Inside Sales Representative to manage a portfolio of smaller retail accounts across designated geography. You will build trust-based relationships with store owners, identify sales opportunities, and execute strategies to grow revenue and brand loyalty.

Travel is required for in-person visits and territory planning, with virtual engagement for most activities. You will collaborate with regional teams and a CAC manager to ensure consistent support and

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of sales, customer service, or account management experience.
• Strong communication and interpersonal skills.
• Self-motivated with the ability to work independently and manage time effectively.
• Comfortable with virtual tools (e.g., video conferencing, CRM systems, data analytics tools).
• Willingness to travel as needed; must reside near a designated hub.
• Valid driver’s license and reliable transportation.
• Ability to travel on an as needed basis, may involve some overnight travel
• Strong work ethic with a commitment to building a career path.

Responsibilities

• Manage a portfolio of smaller retail accounts selected based on geography, sales volume, and store type (P&D or H&W).
• Build and maintain strong, trust-based relationships with store owners, managers, and staff.
• Identify sales opportunities and execute strategies to drive measurable revenue growth and brand loyalty.
• Conduct regular virtual check-ins and occasional in-person visits to ensure consistent engagement and support of accounts.
• Leverage scripts to guide conversations to ensure consistent seasonal focus areas that drive sales and service goals.
• Collaborate with key stakeholders to provide product knowledge, technical support, and training to retail partners.
• Support virtual training initiatives and support other territories when needs arise.
• Serve as a proactive liaison between the retailer and internal teams to resolve issues and ensure a high-level of satisfaction and collaboration.
• Develop and execute a territory plan that balances virtual engagement with sporadic strategic in-person visits.
• Travel requirements will vary by region (e.g., weekly visits in metro areas vs. monthly in rural regions).
• Maintain accurate records of visits, calls, and customer interactions using CRM.
• Collaborate with regional sales teams, marketing, and operations to align goals and share insights.
• Work with your direct manager and NACIC Customer Experience Manager to ensure consistency across all Inside Sales Representatives (ISRs) nationwide to create a baseline of service and performance for ISRs.
• Provide feedback and data to support the ongoing development of the MDIP program.
• Track and report on sales performance, customer engagement, and market trends to inform strategy and demonstrate results

Education

Bachelor’s degree in a related field

Tools

CRM software

Video conferencing tools

Job description

Benjamin Moore is seeking a results-driven Inside Sales Representative to manage a portfolio of smaller retail accounts across designated geography. You will build trust-based relationships with store owners, identify sales opportunities, and execute strategies to grow revenue and brand loyalty.

Travel is required for in-person visits and territory planning, with virtual engagement for most activities. You will collaborate with regional teams and a CAC manager to ensure consistent support and