Inside Sales Strategist – Paint & Coatings, Territory Growth

Benjamin Moore; Milford (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401 (k) match

PTO starting at 3 weeks' vacation + 7+

Employer-paid life insurance

Tuition reimbursement

Job summary

Benjamin Moore is seeking an Account Management & Sales professional to manage a portfolio of small retail accounts, build strong relationships with store owners, and identify opportunities to grow revenue and brand loyalty. The role includes virtual check-ins and occasional in-person visits, with travel as needed.

The ideal candidate has 2+ years in sales or account management, strong communication skills, and comfort with CRM/data tools.

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of sales, customer service, or account management experience.
• Strong communication and interpersonal skills.
• Self-motivated with the ability to work independently and manage time.
• Comfortable with virtual tools (e.g., video conferencing, CRM systems, data analytics tools).
• Willingness to travel; must reside near a designated hub.
• Valid driver’s license and reliable transportation.
• Ability to travel on an as needed basis, may involve some overnight travel.
• Strong work ethic with a commitment to building a career path.

Responsibilities

• Manage a portfolio of smaller retail accounts based on geography, sales volume, and store type.
• Build and maintain trust-based relationships with store owners, managers, and staff.
• Identify sales opportunities and drive revenue growth and brand loyalty.
• Conduct regular virtual check-ins and occasional in-person visits.
• Leverage scripts to guide conversations with seasonal focus on sales and service goals.
• Collaborate with stakeholders to provide product knowledge, training to retail partners.
• Support virtual training initiatives and other territories as needed.
• Serve as liaison between retailer and internal teams to resolve issues and ensure high satisfaction.
• Develop and execute a balanced territory plan with virtual and in-person visits.
• Travel as regional requirements vary; maintain CRM records.
• Collaborate with regional teams to align goals and share insights.
• Provide feedback and data to support MDIP program development.
• Track and report on sales performance, customer engagement, and market trends.

Skills

Strong communication

Interpersonal skills

Self-motivated

CRM familiarity

Travel readiness

Education

Bachelor’s degree in related field

Tools

CRM systems

Data analytics tools

Video conferencing

Job description

Benjamin Moore is seeking an Account Management & Sales professional to manage a portfolio of small retail accounts, build strong relationships with store owners, and identify opportunities to grow revenue and brand loyalty. The role includes virtual check-ins and occasional in-person visits, with travel as needed.

The ideal candidate has 2+ years in sales or account management, strong communication skills, and comfort with CRM/data tools.