Inside Sales Pro: High-Volume, KPI-Driven Growth

Ace of Blades; Coppell, Northern (TX, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation (base pay,  +

Job summary

Senske Family of Companies (SFC) is seeking an Inside Sales Representative to manage inbound and outbound calls in a fast‑paced call center environment in Coppell, TX. You will engage with customers to understand needs, recommend solutions, and close sales while maintaining accurate CRM records.

This role emphasizes hitting KPIs, collaborating with sales and service teams, and providing exceptional customer service.

Qualifications

• Previous experience in sales, customer service, or call center environments is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a high-volume, target-driven environment.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to remain focused and motivated in a fast-paced setting.
• Proficient in basic computer skills and CRM software.
• A positive and proactive approach to learning and development.

Responsibilities

• Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
• Effectively sell SFC products/services by identifying customer needs and recommending solutions
• Maintain accurate customer records and update CRM system with each interaction
• Follow up with leads and prospects to drive sales and secure business
• Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
• Collaborate with the sales and customer service teams to ensure the best customer experience
• Participate in team meetings and training sessions to improve sales techniques and product knowledge

Skills

Sales experience

Communication skills

High-volume environment

CRM proficiency

Detail oriented

Tools

CRM software

Job description

Senske Family of Companies (SFC) is seeking an Inside Sales Representative to manage inbound and outbound calls in a fast‑paced call center environment in Coppell, TX. You will engage with customers to understand needs, recommend solutions, and close sales while maintaining accurate CRM records.

This role emphasizes hitting KPIs, collaborating with sales and service teams, and providing exceptional customer service.