Inside Sales Representative

Ace of Blades; Coppell, Northern (TX, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation (base pay,  +

Job summary

Senske Family of Companies (SFC) is seeking an Inside Sales Representative to manage inbound and outbound calls in a fast‑paced call center environment in Coppell, TX. You will engage with customers to understand needs, recommend solutions, and close sales while maintaining accurate CRM records.

This role emphasizes hitting KPIs, collaborating with sales and service teams, and providing exceptional customer service.

Qualifications

• Previous experience in sales, customer service, or call center environments is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a high-volume, target-driven environment.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to remain focused and motivated in a fast-paced setting.
• Proficient in basic computer skills and CRM software.
• A positive and proactive approach to learning and development.

Responsibilities

• Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
• Effectively sell SFC products/services by identifying customer needs and recommending solutions
• Maintain accurate customer records and update CRM system with each interaction
• Follow up with leads and prospects to drive sales and secure business
• Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
• Collaborate with the sales and customer service teams to ensure the best customer experience
• Participate in team meetings and training sessions to improve sales techniques and product knowledge

Skills

Sales experience

Communication skills

High-volume environment

CRM proficiency

Detail oriented

Tools

CRM software

Job description

POSITION SUMMARY:

We are seeking an enthusiastic and results driven Inside Sales Representative to join our team at SFC, Senske Family of Companies. As an Inside Sales Rep, you will be responsible for managing inbound and outbound calls in a fast-paced call center environment. You will engage with customers to understand their needs, recommend solutions, and close sales. This role requires a customer-focused attitude, a drive to hit key performance indicators (KPIs), and the ability to work collaboratively within a dynamic team.

RESPONSIBILITIES:

• Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
• Effectively sell SFC products/services by identifying customer needs and recommending solutions
• Maintain accurate customer records and update CRM system with each interaction
• Follow up with leads and prospects to drive sales and secure business
• Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
• Collaborate with the sales and customer service teams to ensure the best customer experience
• Participate in team meetings and training sessions to improve sales techniques and product knowledge

QUALIFICATIONS:

• Previous experience in sales, customer service, or call center environments is a plus
• Strong communication and interpersonal skills
• Ability to work in a high-volume, target-driven environment
• Detail-oriented with strong organizational and problem-solving skills
• Ability to remain focused and motivated in a fast-paced setting
• Proficient in basic computer skills and CRM software
• A positive and proactive approach to learning and development

WE OFFER:

• Competitive compensation (base pay, commission and performance based incentives)
• Opportunities for career growth and advancement
• A supportive and collaborative team environment
• Comprehensive training to help you succeed

If you're passionate about sales, enjoy a challenge, and thrive in a team-oriented atmosphere, we'd love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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