Inside Sales Representative

Emerald Lawns; Coppell (TX); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Comprehensive training

Job summary

Senske Family of Companies in Coppell, TX is seeking an Inside Sales Representative to manage inbound and outbound calls in a fast-paced call center. You will identify customer needs, propose solutions, and close sales while maintaining accurate records in the CRM.

Ideal candidates bring strong communication skills, comfort in a high-volume, target-driven environment, and a proactive learning mindset. We offer base pay with commission, career growth, and comprehensive training in a collaborative

Qualifications

• Experience in sales, customer service, or call center environments is a plus.
• Strong communication and interpersonal skills are essential.
• Ability to thrive in a fast-paced, target-driven setting.

Responsibilities

• Handle inbound/outbound calls with customers professionally.
• Identify needs, recommend solutions, and close sales.
• Maintain accurate customer records in the CRM system.
• Follow up with leads to drive sales and build relationships.
• Provide excellent service by addressing questions and resolving issues.
• Collaborate with sales and customer service teams for a seamless experience.
• Join team meetings and training to improve sales techniques and product knowledge.

Skills

Communication skills

Interpersonal skills

High-volume environment

Detail-oriented

CRM software

Learning mindset

Job description

POSITION SUMMARY:

We are seeking an enthusiastic and results driven Inside Sales Representative to join our team at SFC, Senske Family of Companies. As an Inside Sales Rep, you will be responsible for managing inbound and outbound calls in a fast-paced call center environment. You will engage with customers to understand their needs, recommend solutions, and close sales. This role requires a customer-focused attitude, a drive to hit key performance indicators (KPIs), and the ability to work collaboratively within a dynamic team.

RESPONSIBILITIES:

• Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
• Effectively sell SFC products/services by identifying customer needs and recommending solutions
• Maintain accurate customer records and update CRM system with each interaction
• Follow up with leads and prospects to drive sales and secure business
• Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
• Collaborate with the sales and customer service teams to ensure the best customer experience
• Participate in team meetings and training sessions to improve sales techniques and product knowledge

QUALIFICATIONS:

• Previous experience in sales, customer service, or call center environments is a plus
• Strong communication and interpersonal skills
• Ability to work in a high-volume, target-driven environment
• Detail-oriented with strong organizational and problem-solving skills
• Ability to remain focused and motivated in a fast-paced setting
• Proficient in basic computer skills and CRM software
• A positive and proactive approach to learning and development

WE OFFER:

• Competitive compensation (base pay, commission and performance based incentives)
• Opportunities for career growth and advancement
• A supportive and collaborative team environment
• Comprehensive training to help you succeed

If you're passionate about sales, enjoy a challenge, and thrive in a team-oriented atmosphere, we'd love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.