Inside Sales Pro: Grow Territory & Upsell

Rocky-Brands; Nelsonville (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Rocky Brands in Nelsonville, OH is seeking an Inside Sales Representative to drive revenue in an assigned territory through outbound calls, upselling and dealer support, while maintaining accurate Excel-based reports and coordinating with the outside sales team.

The ideal candidate has an AA degree or equivalent, 1–2 years in sales and call center work, strong communication skills, and proficiency with MS Office and ecommerce tools.

Qualifications

• AA degree or equivalent from two-year college, or 2–4 years related experience.
• 1–2 years of sales experience and 1–2 years of call center experience.
• Knowledge of online shopping and ecommerce user experience.
• Strong oral and written communication and MS Office skills.

Responsibilities

• Make outbound sales calls to assigned territory.
• Answer inbound calls promptly and professionally.
• Meet or exceed outbound call requirements.
• Create and maintain reporting to support sales in the territory.
• Respond to email/task requests promptly and professionally.
• Secure and enter orders via phone/fax/email.
• Sell new styles, fill-ins and closeouts; present promotional offers.
• Provide callers with product information and refer requests appropriately.
• Build knowledge of product lines and upsell as needed.
• Work with internal partners to meet customer expectations.

Skills

Outbound sales

Communication skills

Microsoft Excel

Spanish a plus

Education

Associate's degree or equivalent

Tools

Microsoft Office

E-commerce tools

Job description

Rocky Brands in Nelsonville, OH is seeking an Inside Sales Representative to drive revenue in an assigned territory through outbound calls, upselling and dealer support, while maintaining accurate Excel-based reports and coordinating with the outside sales team.

The ideal candidate has an AA degree or equivalent, 1–2 years in sales and call center work, strong communication skills, and proficiency with MS Office and ecommerce tools.