Inside Sales Pro: Grow Revenue & Delight Clients

United Rentals; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opps

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is seeking an Inside Sales Rep - SST to increase district revenue by delivering exceptional customer service, processing rental quotes and reservations, and managing contract terminations. The role supports sales and service objectives to achieve world-class service and operational excellence.

You will respond to inbound calls, review requests, negotiate rates, identify new business leads, and coordinate with logistics to ensure timely deliveries.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Exceptional relationship-building and customer service skills.
• Strong ability to multitask in a fast-paced environment.
• Independent, self-starter with strong self-imposed structure.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail; valid driver's license with acceptable driving record.

Responsibilities

• Respond to all inbound calls in a consistent, professional and courteous manner.
• Review equipment requests and propose solutions that fit the customer's requirements.
• Negotiate rental rates in line with pricing policies.
• Identify leads for new business and communicate to field personnel.
• Resolve customer issues and coordinate solutions with other teams.
• Communicate delivery needs promptly to Logistics Manager/Dispatcher.
• Call on dormant accounts to generate business.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Self-starter

Driver's license

Education

Bachelor's degree or equivalent experience

Job description

United Rentals is seeking an Inside Sales Rep - SST to increase district revenue by delivering exceptional customer service, processing rental quotes and reservations, and managing contract terminations. The role supports sales and service objectives to achieve world-class service and operational excellence.

You will respond to inbound calls, review requests, negotiate rates, identify new business leads, and coordinate with logistics to ensure timely deliveries.