Inside Sales Pro: Fire & Life Safety Repairs

YDU JC Air Cond & Ref Inc.- Dubai; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Referral Bonuses

Medical, dental, and vision insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls in Charlotte, NC, is seeking an Deficiencies Inside Sales Representative to sell repair work identified during contracted fire and life safety system inspections. You will prepare accurate proposals, follow up on quotes, and drive customer commitment over the phone while maintaining a positive experience.

You will own quotes, stay close to deficiency findings, and collaborate with service teams to improve repairs, with a focus on meeting an assigned quota.

Qualifications

• High School Diploma or Equivalent.
• Excellent presentation and verbal communication skills.
• Proficiency with Microsoft Office programs, including Excel and Word, and web-based programs.
• Three years of inside sales experience and customer service background.

Responsibilities

• Prepare proposals for repair work identified during contracted fire and life safety system inspections.
• Follow up on delivered quotes and work to gain customer commitment over the phone.
• Communicate promptly and regularly with customers regarding systems integrity issues, recommendations, and quoted solutions.
• Develop and maintain positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system on a daily basis.
• Report progress, activity, and metrics to management on a weekly and monthly basis.
• Deliver sales results against an assigned quota.
• Serve as the primary point of contact within the district office for customers with identified systems integrity issues.
• Partner with other sales representatives when quoting and selling system repairs requires additional support.
• Work closely with the service department to support delivery and improved service repairs.

Skills

Inside sales experience

Customer service

Verbal communication

MS Office (Excel/Word)

Education

High School Diploma or Equivalent

Job description

Johnson Controls in Charlotte, NC, is seeking an Deficiencies Inside Sales Representative to sell repair work identified during contracted fire and life safety system inspections. You will prepare accurate proposals, follow up on quotes, and drive customer commitment over the phone while maintaining a positive experience.

You will own quotes, stay close to deficiency findings, and collaborate with service teams to improve repairs, with a focus on meeting an assigned quota.