Inside Sales Pro: Fast-Paced Orders & Customer Support

Tamco-Tools; Monongahela (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance with PPO plan

Wellness credit

401k with company match 12%

Dental and vision plans

Telemedicine services

Life insurance & disability coverage

Job summary

TAMCO TOOLS is seeking an experienced Inside Sales Representative to join our team. This role handles incoming phone calls, processes orders, and supports outside salesmen by delivering prompt, accurate information in a fast-paced environment.

The ideal candidate has 2+ years of inside sales experience, ERP/CRM familiarity, strong communication skills, and the ability to multi-task and manage time effectively while maintaining a customer-centric attitude.

Qualifications

• At least 2 years of inside sales experience.
• ERP experience preferred.
• Expediting, order entry, and purchasing experience a plus.

Responsibilities

• Handle customer orders and phone calls; assist outside salesmen; act as liaison with shipping department and back order management.
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Enter sales orders and applicable production data.
• Confirm processing costs and processing orders.
• Track and expedite sales and processing orders as required.
• Dispatch customer orders when ready; locate trucks, ships and tracks customer orders.

Skills

Inside Sales Experience

Interpersonal & Communication Skills

Multi-task & Time Management

Attention to Detail

Punctuality & Dependability

Verbal & Written Communication

Tools

ERP Systems

CRM

Microsoft Office

Order Entry

Job description

TAMCO TOOLS is seeking an experienced Inside Sales Representative to join our team. This role handles incoming phone calls, processes orders, and supports outside salesmen by delivering prompt, accurate information in a fast-paced environment.

The ideal candidate has 2+ years of inside sales experience, ERP/CRM familiarity, strong communication skills, and the ability to multi-task and manage time effectively while maintaining a customer-centric attitude.