Inside Sales Pro – Industrial Automation Solutions

CIMTEC Automation; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

PTO & Holidays

Parental Leave

FCG University Courses

Job summary

CIMTEC Automation in Charlotte seeks an inside sales professional to drive growth, handle inquiries, and quote processing. You will build lasting customer relationships, collaborate with support and fulfillment teams, and pursue new sales opportunities to meet quarterly targets.

The role requires strong communication, organization, and a proactive, customer-focused mindset, with a track record of reaching sales goals. This is a customer-facing position in a fast-paced environment.

Qualifications

• Proven experience in inside sales, customer support, or a related field.
• Exceptional communication skills, both verbal and written.
• Strong ability to build and nurture customer relationships.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Proficient in using CRM software and other sales-related tools.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated, proactive, and a team player.
• Ability to adapt to a fast-paced and dynamic work environment.
• Excellent problem-solving skills and a customer-centric mindset.

Responsibilities

• Generate sales of all company products and services to customers contacting by phone, email, or chat.
• Provide exceptional phone support for customer inquiries, including pricing, product availability, order status, and information about services.
• Prepare and generate customer quotes and enter product orders into the system.
• Develop and maintain strong customer relationships through regular follow-up via phone and email.
• Collaborate with customer support and order fulfillment teams to ensure seamless service delivery.
• Participate in regularly scheduled company and team meetings.
• Be adaptable and willing to take on other responsibilities as assigned by management.
• Source new sales opportunities via inbound leads and outbound calls/emails.
• Qualify opportunities and route to sales executives for closure.
• Work to meet/exceed quarterly sales quotas and support company growth.
• Coordinate with outside sales reps to ensure timely order processing.

Skills

Inside sales

Customer support

Communication skills

Relationship building

CRM software

Detail-oriented

Team player

Tools

CRM software

Job description

CIMTEC Automation in Charlotte seeks an inside sales professional to drive growth, handle inquiries, and quote processing. You will build lasting customer relationships, collaborate with support and fulfillment teams, and pursue new sales opportunities to meet quarterly targets.

The role requires strong communication, organization, and a proactive, customer-focused mindset, with a track record of reaching sales goals. This is a customer-facing position in a fast-paced environment.