Inside Sales Pro: Customer Solutions & Growth

Poolcorp; Cordova (TN); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

PTO & Holidays

Life Insurance & LTD

Parental Leave

Tuition Assistance

Employee Stock Purchase Plan

Employee Discounts

Job summary

POOLCORP, Memphis, TN, is hiring an Inside Sales Associate to build relationships with walk-in and phone customers, process orders, and ensure a smooth sales flow. This role emphasizes professional customer interaction and accurate data entry for invoices and deliveries.

The position offers a competitive pay range of $20-$24 per hour plus performance bonuses, with a full benefits package including medical, dental, vision, 401(k) with company match, PTO, holidays, life and disability insurance,

Qualifications

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter presence and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Job description

POOLCORP, Memphis, TN, is hiring an Inside Sales Associate to build relationships with walk-in and phone customers, process orders, and ensure a smooth sales flow. This role emphasizes professional customer interaction and accurate data entry for invoices and deliveries.

The position offers a competitive pay range of $20-$24 per hour plus performance bonuses, with a full benefits package including medical, dental, vision, 401(k) with company match, PTO, holidays, life and disability insurance,