Inside Sales Pro — Customer-First, Quotes & Orders

Triangle Fastener Corporation; Cincinnati (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Triangle Fastener Corporation in Cincinnati, OH is seeking an Inside Sales Representative who will be the first contact for walk-in, phone, and email inquiries, supporting both customers and the Outside Sales team. You will manage quotes, orders, and day-to-day customer service to keep projects on track and clients coming back.

Ideal candidates have 3+ years in inside sales and 1+ year in customer service, with a High School diploma or GED; an Associate’s degree in business or related field is a

Qualifications

• 1+ year in customer service or related position.
• 3+ years in inside sales or similar position.
• High School Diploma or GED.
• Associate’s degree in business, sales, or related field.

Responsibilities

• Providing timely and accurate customer quotes via phone, email, and in-person inquiries.
• Handling walk-in sales and guiding customers through product selections.
• Entering and processing orders with precision and speed.
• Collaborating with warehouse and inventory teams to ensure stock levels meet demand.
• Coordinating delivery schedules and providing updates to customers.
• Supporting the Outside Sales team by managing backend processes and customer follow-ups.
• Maintaining a clean and professional showroom and promoting featured products.
• Addressing and resolving customer issues proactively and professionally.
• Reviewing open sales reports and ensuring data integrity.

Skills

Customer service

Inside sales

MS Office

Time management

Written & verbal communication

Team collaboration

Learn company software (CSD)

Education

High School Diploma or GED

Associate’s degree in business or related field

Tools

Microsoft Office

CSD software

Job description

Triangle Fastener Corporation in Cincinnati, OH is seeking an Inside Sales Representative who will be the first contact for walk-in, phone, and email inquiries, supporting both customers and the Outside Sales team. You will manage quotes, orders, and day-to-day customer service to keep projects on track and clients coming back.

Ideal candidates have 3+ years in inside sales and 1+ year in customer service, with a High School diploma or GED; an Associate’s degree in business or related field is a