Inside Sales Specialist — Quotes, Orders & Customer Care

Triangle Fastener Corporation; Irving (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Safe Harbor 401(k) with automatic-em,>

Company-paid short-term disability and

Job summary

Triangle Fastener Corporation is seeking a detail-oriented Inside Sales Representative for our Dallas, TX branch. You will be the first contact for walk-in, phone, and email inquiries, ensuring a smooth and successful sales experience.

You will support both individual customers and the Outside Sales team by managing quotes, orders, and day-to-day customer service, helping keep projects on track and clients coming back.

Qualifications

• 1+ year in customer service or related position.
• 3+ years in inside sales or similar position.

Responsibilities

• Providing timely and accurate customer quotes via phone, email, and in-person inquiries
• Handling walk-in sales and guiding customers through product selections
• Entering and processing orders with precision and speed
• Collaborating with warehouse and inventory teams to ensure stock levels meet demand
• Coordinating delivery schedules and providing updates to customers
• Supporting the Outside Sales team by managing backend processes and customer follow-ups
• Maintaining a clean and professional showroom and promoting featured products
• Addressing and resolving customer issues proactively and professionally
• Preparing and sending product samples, catalogs, and credit applications
• Reviewing open sales reports and ensuring data integrity
• Pulling counter orders as needed to ensure timely customer service
• Working closely with the Branch Operations Manager and sales staff daily

Skills

Customer service

Communication

Time management

Team collaboration

Education

High School Diploma or GED

Associate’s degree in business, sales, or related field

Tools

Microsoft Office Suite

Company software (CSD)

Job description

Triangle Fastener Corporation is seeking a detail-oriented Inside Sales Representative for our Dallas, TX branch. You will be the first contact for walk-in, phone, and email inquiries, ensuring a smooth and successful sales experience.

You will support both individual customers and the Outside Sales team by managing quotes, orders, and day-to-day customer service, helping keep projects on track and clients coming back.