Inside Sales Pro: Customer-Centric Order Leader

Aalberts Integrated Piping Systems Americas; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Aalberts Integrated Piping Systems Americas in Charlotte, NC, seeks an ISR to serve as a customer liaison between the sales team and clients. You will manage key accounts and enhance customer experiences through effective communication and problem-solving.

The ideal candidate will need strong organizational skills, a customer service background, and experience in CRM systems. We prioritize a supportive work environment with excellent benefits.

Qualifications

• Proven ability to build and maintain strong professional relationships.
• Strong organizational skills to manage multiple priorities.
• Experience with performance metrics and reporting.

Responsibilities

• Oversee the order-to-delivery process ensuring customer satisfaction.
• Coordinate with teams for timely resolution of orders.
• Act as primary contact for customers with updates and performance metrics.
• Maintain accurate records of interactions and statuses.

Skills

Customer service

Communication skills

Analytical mindset

Problem-solving abilities

Organizational skills

Education

Experience in customer service or key account management

Tools

CRM software

Order management systems

Shipping logistics

Job description

Aalberts Integrated Piping Systems Americas in Charlotte, NC, seeks an ISR to serve as a customer liaison between the sales team and clients. You will manage key accounts and enhance customer experiences through effective communication and problem-solving.

The ideal candidate will need strong organizational skills, a customer service background, and experience in CRM systems. We prioritize a supportive work environment with excellent benefits.