Inside Sales Pro - Customer Care & Quotes

Builders FirstSource; California; Hybrid; USD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Builders FirstSource is a leading supplier of building materials and services for the professional market in the United States. The role focuses on delivering exceptional service to retail customers, providing product guidance, and assisting with orders and deliveries.

Under direct supervision, you will learn product pricing, estimates, and sales techniques while contributing to a high-performing team in a store setting. A strong emphasis is placed on safety and customer satisfaction.

Qualifications

• High school diploma or GED with six months sales experience.
• Excellent verbal and written communication.
• Familiarity with pricing, discounting, estimates formulas.
• Proficient in Microsoft Office and ERP systems.
• Strong customer service orientation and sales techniques.

Responsibilities

• Help retail customers with product selection and inquiries.
• Provide estimates and quotes for small projects.
• Enter orders and schedule deliveries.
• Assist with store housekeeping, inventory, and setup.
• Support customer workshops and handle complaints.

Skills

Sales knowledge

Customer service

Communication

Detail orientation

ERP software

MS Office

Forklift operation

Education

High school diploma or GED

Tools

ERP software

MS Office Suite

Job description

Builders FirstSource is a leading supplier of building materials and services for the professional market in the United States. The role focuses on delivering exceptional service to retail customers, providing product guidance, and assisting with orders and deliveries.

Under direct supervision, you will learn product pricing, estimates, and sales techniques while contributing to a high-performing team in a store setting. A strong emphasis is placed on safety and customer satisfaction.