Inside Sales Pro - Commission, Upsell & Growth

Wesco; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commission-based earnings

Job summary

Wesco is seeking an Inside Sales Representative to engage with existing customers, drive product sales, and upsell additional services. You will collaborate with outside sales to meet targets and expand the current account base, while ensuring customer satisfaction throughout the buying journey.

The role emphasizes proactive selling techniques, accurate order processing, and timeliness in communications with customers. Commission opportunities are available in addition to base salary.

Qualifications

• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Ability to perform multiple tasks simultaneously and work in a team environment.
• Excellent verbal and written communication skills.
• Strong attention to detail and proactive problem solving.
• Ability to travel 0% - 25% and work independently with general supervision.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment.
• Explains stock-outs and expected delivery dates to customers.
• Suggests related items to increase order value and checks buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on quotations to secure orders.
• Reviews open customer order reports and acts on open items at risk of delivery dates.
• Maintains distribution system backorder reports and customer expediting notices.

Skills

Sales experience

Communication

Attention to detail

Teamwork

Multitasking

Independent work

Problem solving

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Wesco is seeking an Inside Sales Representative to engage with existing customers, drive product sales, and upsell additional services. You will collaborate with outside sales to meet targets and expand the current account base, while ensuring customer satisfaction throughout the buying journey.

The role emphasizes proactive selling techniques, accurate order processing, and timeliness in communications with customers. Commission opportunities are available in addition to base salary.