Inside Sales Pro — Commission-Eligible & Growth

CSS; Gaithersburg (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Commission-based earnings

Job summary

CSS in Gaithersburg, MD is seeking a Representative - Inside Sales to engage existing customers, increase sales of our products and services, and up-sell opportunities.

You will own orders from email and phone, collaborate with outside sales, and help manage quotes and delivery timelines while developing new opportunities.

The role offers commission in addition to base salary, with performance-based earnings, and requires strong communication, multitasking, and attention to detail.

Qualifications

• High School diploma or equivalent required; Bachelor's preferred.
• 2–4 years in sales or sales administration; still acquiring higher level knowledge and skills, but fully competent.
• Familiar with Microsoft Office and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in a team environment
• Clear verbal and written communication
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Skills

Sales experience

Customer service

Communication

Multitasking

Team collaboration

Detail oriented

Prospecting

Problem solving

Independent work

Travel

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

CSS in Gaithersburg, MD is seeking a Representative - Inside Sales to engage existing customers, increase sales of our products and services, and up-sell opportunities.

You will own orders from email and phone, collaborate with outside sales, and help manage quotes and delivery timelines while developing new opportunities.

The role offers commission in addition to base salary, with performance-based earnings, and requires strong communication, multitasking, and attention to detail.