Inside Sales Pro: Building Materials & Tech-Driven Support

Beacon Roofing Supply, Inc; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO and holidays

Parental leave

Paid training and certifications

Legal assistance and identity protects

Pet insurance

Employee assistance program (EAP)

Job summary

QXO is seeking a customer service professional to handle price quotes, orders, returns and product information, while supporting the Outside Sales team in a fast-paced building materials environment. You will coordinate deliveries and ensure accurate billing inquiries are resolved.

Ideal candidates have front-line customer service and sales experience, with knowledge of construction or building materials and, ideally, Spanish language skills.

Qualifications

• Front-line customer service and sales experience.
• Industry knowledge in construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.

Responsibilities

• Receive and process requests for price quotes, orders, returns, billing inquiries and product information.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication skills

Spanish bilingual

Job description

QXO is seeking a customer service professional to handle price quotes, orders, returns and product information, while supporting the Outside Sales team in a fast-paced building materials environment. You will coordinate deliveries and ensure accurate billing inquiries are resolved.

Ideal candidates have front-line customer service and sales experience, with knowledge of construction or building materials and, ideally, Spanish language skills.