Inside Sales Specialist - Building Materials & Services

Beacon Roofing Supply, Inc; Vancouver (WA); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

401k match

Health insurance

Paid time off

Paid holidays

Parental leave

Shoe allowance

Training & certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO, a leading distributor and installer of building products, is seeking a customer service and sales associate to handle quotes, orders, returns, and inquiries while coordinating with operations and the Outside Sales team.

You will learn product information quickly, communicate with customers and vendors, and help uphold pricing guidelines. Bilingual Spanish a plus; construction industry experience helpful; compensation includes comprehensive benefits.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Construction materials

Spanish bilingual

Communication

Product knowledge

Job description

QXO, a leading distributor and installer of building products, is seeking a customer service and sales associate to handle quotes, orders, returns, and inquiries while coordinating with operations and the Outside Sales team.

You will learn product information quickly, communicate with customers and vendors, and help uphold pricing guidelines. Bilingual Spanish a plus; construction industry experience helpful; compensation includes comprehensive benefits.