Bilingual Inside Sales Pro - Building Materials

QXO; Jacksonville (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

PTO & holidays

Parental leave

Paid training

Certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO is a leading distributor and installer of building products actively seeking a customer service representative. You will handle price quotes, orders, returns, and billing inquiries while coordinating with operations to ensure timely delivery and customer satisfaction.

The role emphasizes front-line customer service, sales experience, and the ability to learn extensive product information, with a plus for Spanish bilingual proficiency.

Qualifications

• Front-line customer service and sales experience is required.
• Experience in construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Strong communication with customers, vendors, and team.
• Ability to learn and retain vast product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and availability, billing inquiries and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Front-line customer service

Sales experience

Spanish bilingual

Job description

QXO is a leading distributor and installer of building products actively seeking a customer service representative. You will handle price quotes, orders, returns, and billing inquiries while coordinating with operations to ensure timely delivery and customer satisfaction.

The role emphasizes front-line customer service, sales experience, and the ability to learn extensive product information, with a plus for Spanish bilingual proficiency.