Inside Sales Pro - Building Materials & Contractor Support

QXO; Malden (MA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO and holidays

Paid training and certifications

Legal assistance and identity theft

Pet insurance

Employee assistance program (EAP)

Job summary

QXO is seeking an Inside Sales Representative in Malden, MA to deliver exceptional service, quote requests, order processing, and project support for contractors, builders, homeowners, and commercial customers. You will work closely with Outside Sales, Operations, Purchasing, and Delivery teams to ensure accurate, timely orders and a superior customer experience.

Qualifications include front-line sales and customer service experience; construction or building materials experience is a plus;

Qualifications

• Front-line customer service and sales experience required.
• Construction or building materials industry experience a plus.
• Spanish bilingual proficiency a plus.
• Strong communication and follow-up with customers and team members.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication

Spanish (bilingual)

Job description

QXO is seeking an Inside Sales Representative in Malden, MA to deliver exceptional service, quote requests, order processing, and project support for contractors, builders, homeowners, and commercial customers. You will work closely with Outside Sales, Operations, Purchasing, and Delivery teams to ensure accurate, timely orders and a superior customer experience.

Qualifications include front-line sales and customer service experience; construction or building materials experience is a plus;