Inside Sales Specialist - Building Materials & Growth

QXO; New York (NY); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

PTO & holidays

Parental leave

Training & certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO is seeking an Inside Sales Representative to deliver outstanding service while supporting sales growth through product knowledge, quotations, and order management. You will be the primary contact for contractors, builders, homeowners, and commercial customers, guiding product selection and processing orders.

Collaborate with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams to ensure accurate, timely orders and a superior customer experience.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication

Bilingual Spanish

Job description

QXO is seeking an Inside Sales Representative to deliver outstanding service while supporting sales growth through product knowledge, quotations, and order management. You will be the primary contact for contractors, builders, homeowners, and commercial customers, guiding product selection and processing orders.

Collaborate with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams to ensure accurate, timely orders and a superior customer experience.