Inside Sales Person

Elliott Electric Supply; Tucson (AZ); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Elliott Electric Supply in Tucson, AZ is seeking a customer-focused Inside Sales Specialist to interface with customers, process orders, and quote product prices, delivery terms, and payment conditions. The role emphasizes accuracy, product knowledge, and effective communication.

You will support Outside Sales Representatives, develop existing accounts, and help maintain contracts and inventory information while offering substitute products as needed to maximize profitability.

Qualifications

• High school diploma with minimum 2 years related experience preferred.
• Able to perform basic math calculations for margins.
• Strong listening, problem-solving, and customer-service skills.
• Product and application knowledge essential.
• Proficient with data entry and MS Office.

Responsibilities

• Process orders, inquiries, quotes, and payment terms for customers.
• Provide delivery specifications and substitute products when needed.
• Support Outside Sales Representatives and develop customer accounts.
• Maintain accurate customer information and contracts.
• Negotiate quotes based on volume and market conditions to maximize profitability.

Skills

Customer service

Sales skills

Problem solving

Data entry

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers. Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications:

High school diploma with minimum 2 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications.

Physical Requirements:

Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.