Inside Sales Person

Elliott Electric Supply; Arlington (TX); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Elliott Electric Supply is seeking a sales-support professional to interface with customers, process orders, and quote prices. The role involves providing delivery specifications, payment terms, and offering substitute products where applicable.

You may work with Outside Sales Reps to support specific customers and grow accounts. Develop new and current customer relationships by marketing product lines, maintaining contract details, and ensuring accurate account information and availability data

Qualifications

• High school diploma with related experience preferred.
• Basic math for margins and pricing calculations.
• Product and application knowledge essential.
• PC proficiency for data entry and MS Office.

Responsibilities

• Interface with customers to process orders, quote prices, and provide delivery and payment terms.
• Support Outside Sales Representatives and assist customers with service needs.
• Develop new and current accounts by marketing product lines and value-added information.
• Maintain customer data, contracts, and inventory/bonded requirements.
• Process phone orders with quotes and substitutes to secure profitability.
• Negotiate quotes based on volume and marketplace conditions.

Skills

Customer service

Data entry

Microsoft Office

Problem solving

Listening skills

Negotiation

Product knowledge

Education

High school diploma

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers. Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications:

High school diploma with minimum 2 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications.

Physical Requirements:

Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.