Inside Sales Person

Elliott Electric Supply; Mobile (AL); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Elliott Electric Supply in Mobile, AL seeks a customer-focused sales-support professional to process orders, quote prices, and provide delivery and payment terms. The role includes offering substitutes and developing new and existing customer accounts, while maintaining accurate contact and contract information.

The position requires strong problem-solving skills, product knowledge, and proficiency with Microsoft Office, with an emphasis on accurate data entry and order accuracy.

Qualifications

• High school diploma with 2 years related experience preferred.
• Perform basic mathematical calculations to complete tasks (margins).
• Product and application knowledge essential.
• PC proficiency for data entry and Microsoft Office applications.

Responsibilities

• Interface with customers to process orders and inquiries.
• Quote product prices and negotiate terms; provide delivery specifications and payment terms.
• Offer substitute products when applicable to meet customer needs.
• Support Outside Sales Representatives and develop new and current accounts.
• Maintain customer information including contracts and inventory requirements.
• Process telephone orders, quoting prices and terms; offer substitutes as needed.
• Negotiate quotes based on volume and market conditions to ensure profitability.

Skills

Numerical skills

Problem solving

Customer service

Product knowledge

PC proficiency

Education

High school diploma

Tools

Microsoft Office

Data entry

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers. Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications:

High school diploma with minimum 2 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications.

Physical Requirements:

Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.