Inside Sales & Order Coordinator

Bay Insulation Systems; North Highlands (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Health Savings Account option

Life & disability insurance

Paid time off

Holidays

Employee discounts

Company events

Recognition programs

Job summary

The Inside Sales Associate at The Bay Family of Companies provides customer service, office administration, and sales support. Responsibilities include answering calls, handling inquiries, entering orders, and coordinating shipments from the warehouse to customers.

The role also supports the sales team with quotes and order tracking. One year of office experience and proficiency with Microsoft Office are required.

Qualifications

• One year of experience within an office environment.
• Experience working with Microsoft Office Products.

Responsibilities

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with the coordination and tracking of customer orders and ensuring orders ship on time.
• Provide proof of deliveries to customers.
• Support sales team with quotes and basic customer inquiries.
• Place and track purchase orders with vendors.
• Monitor inventory levels of components against open orders and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and packaging.
• Perform other duties as requested.

Skills

Customer service

Office administration

Tools

Microsoft Office

Job description

The Inside Sales Associate at The Bay Family of Companies provides customer service, office administration, and sales support. Responsibilities include answering calls, handling inquiries, entering orders, and coordinating shipments from the warehouse to customers.

The role also supports the sales team with quotes and order tracking. One year of office experience and proficiency with Microsoft Office are required.