Inside Sales Associate

Mechanical Insulation Supply Inc; North Highlands (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Health Savings Account

Life & disability insurance

Paid time off

Holidays

Employee discounts

Company events

Recognition programs

Job summary

The Bay Family of Companies is seeking an Inside Sales Associate to handle customer service, office administration, and sales support. You will answer calls and inquiries, provide updates on orders and quotes, and assist with paperwork and order entry to keep operations running smoothly.

Key responsibilities include entering orders, coordinating with warehouse staff, confirming shipments, tracking orders, and supporting the sales team with quotes and inquiries, while maintaining accurate cost

Qualifications

• 1 year of experience within an office environment.
• Experience working with Microsoft Office products.

Responsibilities

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with coordination and tracking of customer orders to ensure on-time shipping.
• Provide proof of deliveries to customers.
• Support sales team with quotes and basic customer inquiries.
• Place and track purchase orders with vendors.
• Monitor inventory levels and determine re-order amounts and timing.

Skills

Customer service

Office administration

Sales support

Tools

Microsoft Office

Job description

Description

The Inside Sales Associate will be responsible for customer service, office administration, and sales support. Provide customer service via answering phone calls and customer inquiries to provide timely and accurate updates on orders and quotes. Assist with office duties including completing paperwork, order entry, and other office work as requested.

Responsibilities:

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
• Provide proof of deliveries to the customers.
• Support sales team with quotes and basic customer inquiries.
• Placement and tracking of purchase orders with vendors.
• Monitor inventory levels of components against open orders and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and package.
• Will be required to perform all other duties as requested, directed, or assigned.

Requirements

Qualifications:

• One year of experience within an office environment, required.
• Experience working with Microsoft Office Products.

Benefits:

At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.