Inside Sales & Order Fulfillment Specialist

Baycompanies; North Highlands (CA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health benefits including medical, eye

Dental and vision coverage

401(k) with company match

Health Savings Account option

Life & disability insurance

Paid time off and holidays

Employee discounts

Company events

Job summary

The Bay Family of Companies is seeking an Inside Sales Associate to support customer service, order processing, and sales activities from its California office. You will handle phone inquiries, process orders, coordinate with warehouse staff, and assist the sales team with quotes and order tracking.

Ideal candidates have at least one year of office experience and proficiency with Microsoft Office. This role focuses on accurate data entry, timely communication with customers, and maintaining

Qualifications

• One year of experience within an office environment.
• Experience working with Microsoft Office Products.

Responsibilities

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
• Provide proof of deliveries to the customers.
• Support sales team with quotes and basic customer inquiries.
• Placement and tracking of purchase orders with vendors.
• Monitor inventory levels of components against open orders and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and package.
• Will be required to perform all other duties as requested, directed, or assigned.

Skills

Customer service

Office software

Tools

Microsoft Office

Job description

The Bay Family of Companies is seeking an Inside Sales Associate to support customer service, order processing, and sales activities from its California office. You will handle phone inquiries, process orders, coordinate with warehouse staff, and assist the sales team with quotes and order tracking.

Ideal candidates have at least one year of office experience and proficiency with Microsoft Office. This role focuses on accurate data entry, timely communication with customers, and maintaining