Inside Sales Associate

Bay Converting Inc.; North Highlands (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Health Savings Account

Life & disability insurance

Paid time off

Holidays

Employee discounts

Company events

Recognition programs

Wellness program

Job summary

The Bay Family of Companies in North Highlands, CA is seeking an Inside Sales Associate to provide customer service and sales support while handling office duties. You will enter orders, respond to inquiries, and coordinate with warehouses to ensure timely shipments.

Ideal candidates have at least one year of office experience and proficiency with Microsoft Office. This role offers competitive benefits and work-life balance in a collaborative team.

Qualifications

• One year of experience in an office environment.
• Experience working with Microsoft Office products.

Responsibilities

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment times.
• Coordinate and track customer orders to ensure on-time shipping.
• Provide proof of deliveries to customers.
• Support sales team with quotes and inquiries.
• Place and track purchase orders with vendors.
• Monitor inventory levels and determine re-order timing.
• Maintain cost data on components and packaging.

Skills

Office environment experience

Microsoft Office

Tools

Microsoft Office

Job description

Description

The Inside Sales Associate will be responsible for customer service, office administration, and sales support. Provide customer service via answering phone calls and customer inquiries to provide timely and accurate updates on orders and quotes. Assist with office duties including completing paperwork, order entry, and other office work as requested.

Responsibilities:

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
• Provide proof of deliveries to the customers.
• Support sales team with quotes and basic customer inquiries.
• Placement and tracking of purchase orders with vendors.
• Monitor inventory levels of components against open orders and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and package.
• Will be required to perform all other duties as requested, directed, or assigned.

Requirements

Qualifications:

• One year of experience within an office environment, required.
• Experience working with Microsoft Office Products.

Benefits:

At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.