Inside Sales & Order Coordination Specialist

cpmholdingsinc; Harlan (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

CPM Holdings, Inc. is seeking a customer-focused sales coordinator in Iowa to handle inbound calls, coordinate orders, and manage returns.

The role involves processing orders, creating RGAs, supporting warranty work with Engineering, and assisting outside sales with quotes and freight requests. This position offers opportunities to contribute to a global supplier known for delivering process equipment and engineered technologies.

Qualifications

• Excellent communication and listening skills.
• Experience in customer service or order entry preferred.
• Ability to review orders for accuracy and compliance.

Responsibilities

• Receive inbound phone calls from customers.
• Coordinate orders and enter orders into the system.
• Process return authorizations (RGA) and warranty considerations.
• Coordinate quotes and outside sales activity.
• Assist with freight quotations and follow-up on inquiries.
• Support Sales department with new orders and rework requirements.

Skills

Customer service

Order processing

Warranty handling

Inbound/outbound calls

Job description

CPM Holdings, Inc. is seeking a customer-focused sales coordinator in Iowa to handle inbound calls, coordinate orders, and manage returns.

The role involves processing orders, creating RGAs, supporting warranty work with Engineering, and assisting outside sales with quotes and freight requests. This position offers opportunities to contribute to a global supplier known for delivering process equipment and engineered technologies.