Sales Order & Customer Relations Lead

Talentify; Muscatine (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Grain Processing Corporation in Muscatine, Iowa, is seeking a Sales Administrator to support customers, coordinate order management, and serve as a critical link between Sales, Supply Chain, Manufacturing, and external partners. You will ensure accurate order processing, maintain pricing records, and provide outstanding service at every interaction.

This role emphasizes customer focus, collaboration across departments, and efficient operation support with minimal travel.

Qualifications

• Bachelor’s degree preferred or equivalent relevant experience.
• 3–5 years in a professional setting with strong attention to detail.
• Experience in a customer-focused role and order processing.
• Proficient in CRM systems and MS Office applications.

Responsibilities

• Process and manage customer orders with accuracy and attention to detail.
• Serve as a primary contact for customers, delivering responsive service.
• Coordinate with Sales, Supply Chain, Manufacturing, and external warehouses to ensure seamless fulfillment.
• Maintain pricing records and customer documentation.
• Build strong customer relationships by understanding needs and providing solutions.
• Resolve inquiries and escalate complex issues as needed.
• Utilize CRM systems to manage customer information and activities.
• Support daily sales administration and contribute to team success.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Communication skills

Organizational skills

Problem solving

CRM experience

Microsoft Office

Cross-department collaboration

Education

Bachelor's degree

Tools

CRM systems

Office software

Job description

Grain Processing Corporation in Muscatine, Iowa, is seeking a Sales Administrator to support customers, coordinate order management, and serve as a critical link between Sales, Supply Chain, Manufacturing, and external partners. You will ensure accurate order processing, maintain pricing records, and provide outstanding service at every interaction.

This role emphasizes customer focus, collaboration across departments, and efficient operation support with minimal travel.