Sales & Order Coordination Specialist

Ultipro; Muscatine (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Grain Processing Corporation in Muscatine, Iowa, is seeking a Sales Administrator to support customers, coordinate order management, and serve as a key link between Sales, Supply Chain, Manufacturing, and external partners.

This role ensures accurate order processing, maintains pricing records, and supports efficient operations while delivering outstanding service at every interaction. Little to no travel is expected.

Qualifications

• Bachelor’s degree preferred, or equivalent relevant experience.
• 3-5 years of professional experience with attention to detail.
• Experience in a customer-focused role is required.
• Strong customer service and communication skills.
• Excellent organizational skills with ability to manage multiple priorities.
• Detail-oriented with strong problem-solving abilities.
• Experience with CRM systems and order processing preferred.
• Ability to collaborate across departments and build positive relationships.
• Proficiency in Microsoft Office and business systems.

Responsibilities

• Process and manage customer orders with accuracy.
• Serve as primary contact for customers, delivering responsive service.
• Coordinate with Sales, Supply Chain, Manufacturing, and external warehouses for seamless order fulfillment.
• Maintain pricing records and customer documentation.
• Build strong customer relationships by understanding needs and providing solutions.
• Resolve inquiries and escalate complex issues as needed.
• Use CRM systems to manage customer information and track activities.
• Support daily sales administration and contribute to team success.
• Perform other duties as assigned.

Skills

Customer service

CRM systems

Order processing

Communication

Organizational skills

Microsoft Office

Cross-department collaboration

Education

Bachelor’s degree in business administration or related field

Tools

CRM systems

Microsoft Office

Job description

Grain Processing Corporation in Muscatine, Iowa, is seeking a Sales Administrator to support customers, coordinate order management, and serve as a key link between Sales, Supply Chain, Manufacturing, and external partners.

This role ensures accurate order processing, maintains pricing records, and supports efficient operations while delivering outstanding service at every interaction. Little to no travel is expected.