Inside Sales - Office Admin

Richards Building Supply; Loveland (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

PTO: 20 days

Medical, dental & vision insurance

401K with company match

Discretionary bonuses

Family-owned environment

Job summary

Richards Building Supply is seeking an Inside Sales Representative in Loveland, CO, to build and maintain strong contractor relationships. You will advise customers, process orders, and coordinate product transfers, with a focus on service excellence.

We offer a stable full-time schedule, competitive pay with overtime potential, and a comprehensive benefits package including medical, dental, vision, and a company-matching 401K. Bilingual skills are a plus; travel up to 10% may be required.

Qualifications

• 2–3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but training will be provided.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).
• High level of customer service skills.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Complete various administrative tasks.

Skills

Customer-facing experience

CRM experience

Microsoft Office

Multitasking

Spanish-speaking

Willingness to travel

Tools

CRM systems

Microsoft Office

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply, a family-owned and operated company with over 40 years of success!

We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Why Join Us?

• Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
• Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.

What You’ll Do:

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Complete various administrative tasks.

Requirements:

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus —but we’re happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).
• High-level of customer service skills

$23 - $25 an hour

Compensation is based on knowledge of our business and years of experience.