Inside Sales & Municipal Solutions Executive

Duke S; Elgin (IL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Weekly paychecks

Medical, dental, and vision insurance

Job summary

Duke's Root Control, Inc. is seeking an organized Inside Sales & Support Representative to grow Root Control programs and support customers from our Elgin, IL headquarters.

You will manage opportunities end-to-end, qualify leads, and present quotes while coordinating with Sales, Marketing, and Operations. The role requires 1–3 years in sales or related fields, strong communication, and the ability to travel about 25% of the time.

Qualifications

• 1–3 years of inside/outside sales or related roles.
• Bachelor's degree in Business, Marketing, or related field (preferred).
• Excellent written and verbal communication skills.
• Ability to build and maintain trusted, long-term relationships with customers and prospects.
• Strong organization and ability to manage multiple priorities with attention to detail.
• Self-motivated, professional in a fast-paced environment.
• Experience with municipal wastewater collection systems, Root Control services, utilities, or infrastructure markets (preferred).
• Technical proficiency with Microsoft Office, SharePoint, CRM, ERP; GIS experience preferred.
• Able to travel ~25% of the time; valid driver's license and driving record.
• Willing to undergo a background/MVR check and a pre-employment drug screen.

Responsibilities

• Manage opportunities from qualification through proposal, implementation, and annual customer review.
• Help customers plan effective programs, manage budgets, maintain treatment continuity, and coordinate project delivery.
• Serve as the primary outside sales resource for qualified opportunities in unassigned territories.
• Serve as the primary sales and support contact for smaller municipalities and agencies.
• Collaborate with cross functional teams such as Sales, Marketing, and Operations.
• Develop and present quotes, proposals, pricing options, treatment recommendations, and program plans.
• Lead annual customer reviews covering program performance, warranties, budgets, scheduling priorities, and future service needs.
• Re-engage customers with reduced or inactive programs and identify opportunities to restore or expand service.
• Maintain accurate CRM/ERP data and coordinate with Operations; obtain GIS data and infrastructure records.
• Travel approximately 25% of the time; other duties as assigned.

Skills

Inside sales experience

Written & verbal communication

Relationship building

Organization

Multitasking

Self-motivated

Education

Bachelor's degree in Business/Marketing or related field

Tools

Microsoft Office

SharePoint

CRM platforms

ERP systems

GIS experience (preferred)

Job description

Duke's Root Control, Inc. is seeking an organized Inside Sales & Support Representative to grow Root Control programs and support customers from our Elgin, IL headquarters.

You will manage opportunities end-to-end, qualify leads, and present quotes while coordinating with Sales, Marketing, and Operations. The role requires 1–3 years in sales or related fields, strong communication, and the ability to travel about 25% of the time.