Inside Sales Representative - Environmental Services

Inspire Path Networks; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading environmental services company based in Charlotte, NC is looking for an Inside Sales Representative to drive revenue through inbound and outbound sales calls. The ideal candidate will demonstrate strong customer relations skills and have a background in sales and marketing. Responsibilities include prospecting new customers, managing sales cycles, and collaborating with various departments to ensure customer satisfaction. This position requires knowledge of CRM technology and the ability to work with sales data to identify trends.

Qualifications

• Bachelor’s degree in sales or marketing preferred.
• Two or more years of outbound sales experience.
• Experience with customer relations and support.

Responsibilities

• Conduct inbound and outbound sales calls to acquire new customers.
• Build a pipeline of potential future business through prospecting.
• Work with cross-functional teams to provide satisfactory solutions.

Skills

Customer relations

Outbound sales

Value-Based selling

CRM technology

Education

Bachelor’s Degree in sales or marketing

Two or more years of outbound sales experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

• Full-time

Company Description

Our client is a company with a story of great growth, incredible innovation, and exceptional culture. This Environmental Services leader is committed to helping other companies keep their promises. Around the world, organizations pledge every day to take care of their customers, their communities and the environment through the products and services they provide and the unique ways they deliver on them. This company supports them in keeping those promises with a wide variety of solutions including document destruction, medical waste removal, environmental solutions, compliance offerings, and sustainability services.

Job Description

The Inside Sales Representative is responsible for incremental revenue through inbound and outbound sales calls. This includes leading campaigns and telephone prospecting targeting SQG (small quantity generators), existing customers and new prospects.

Conducts business needs analysis and develops appropriate service solutions for the customer/prospect.

Focuses sales activities on value-added services, compliance initiatives, and other revenue generating activities.

Makes outbound and receives inbound sales calls for potentially new and/or existing customers to sell our products and/or services. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing/lead campaigns and referrals

Effectively qualify clients through the use of Value-Based selling methods. Researches customer/prospect history and business needs in order to develop a complete service proposal, while targeting upgrade and cross-sell opportunities of additional products/services. Sell the value of the recommended solution, and retain/up-sell revenue if possible.

Builds a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified.

Work with cross functional team members including transportation, billing, collections, sales, and customer experience departments to assist in providing satisfactory solutions from the customer perspective in order to retain business, and leverage communication from other departments to identify sales opportunities.

Effectively uses technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking.

Provide tracking data to the SQ sales organization to assist in developing policies and programs to help drive sales. Identify sales trends when possible and provide management with updates.

Qualifications

Education equivalent to Bachelor’ s Degree in sales or marketing preferred, demonstrating good knowledge of business processes and order entry systems. Or Bachelor’ s degree in other related field, with previous sales and/or marketing experience. Or two or more years of outbound sales experience, or the equivalent in related work experience, demonstrating the ability to manage and develop existing and prospective accounts.

Must have experience with customer relations and support as well as exhibit leadership abilities.

Demonstrates general knowledge of Microsoft Word, Excel, Outlook and contract management software.

• Demonstrates the desire and ability to learn company billing/customer database software in addition to learning the features of all company services and products and different levels of account options.

Additional Information

For immediate consideration, please apply online.