Inside Sales & Support Representative

Duke; Elgin (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Weekly paychecks

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Holidays

PTO

401K with company match

Employee discounts

Job summary

Duke's Root Control, Inc. is seeking an organized Inside Sales & Support Representative to support and grow Root Control programs for our customers.

You will manage opportunities from qualification through proposal, implementation, and annual reviews, while coordinating with cross-functional teams to ensure project success. The role offers a path to build your sales career in a dynamic, supportive environment with a salary range of $80,000–$90,000 and bonus eligibility.

Qualifications

• Experience in inside sales and customer-focused roles.
• Ability to manage opportunities from qualification through proposal and delivery.
• Strong communication and coordination with cross-functional teams.

Responsibilities

• Serve as the primary sales and support contact for smaller municipalities and agencies.
• Qualify marketing leads, prospects, and existing customer opportunities by assessing needs, timing, budget, decision processes, and fit.
• Collaborate with Sales, Marketing, and Operations.
• Develop and present quotes, proposals, pricing options, and program plans.
• Lead annual customer reviews on performance, budgets, scheduling, and future service needs.
• Re-engage customers with reduced or inactive programs and identify growth opportunities.
• Maintain CRM/ERP data with accurate customer, budget, and scheduling information.
• Coordinate with Operations on scheduling and implementation readiness.
• Monitor budgets and progress; propose additional work when feasible.
• Travel approximately 25% of the time.

Tools

CRM

ERP

Job description

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• Location Duke's,Elgin, IL, 60123,United States
• Base Pay $80,000.00 - $90,000.00 / Year
• Other Compensation Bonus eligible
• Employee Type F - Full Time
• Travel 25%
• Manage Others No

Contact information

• Name Na
• Phone NA
• Email [e-mail]

Description

Build Strong Customer Partnerships. Impact Revenue Growth. Grow Your Sales Career.

Duke's is now seeking an organized, customer-focused Inside Sales & Support Representative to join our team to support and grow Root Control programs for our customers. Take your sales career to the next level with this exciting opportunity to gain valuable experience while accelerating your sales career in a dynamic and supportive environment.

In this role, you will manage opportunities from initial qualification through proposal, implementation, and annual customer review. You will help customers plan effective programs, make the most of approved budgets, maintain treatment continuity, and coordinate successful project delivery. You will also serve as the primary outside sales resource for qualified opportunities in unassigned territories.

In this role, you will:

• Serve as the primary sales and support contact for smaller municipalities and agencies
• Qualify marketing leads, prospects, and existing-customer opportunities by assessing needs, timing, budget, decision processes, and fit
• Collaborate with cross functional teams such as Sales, Marketing, and Operations
• Develop and present quotes, proposals, pricing options, treatment recommendations, and program plans
• Lead annual customer reviews covering program performance, warranties, budgets, scheduling priorities, and future service needs
• Re-engage customers with reduced or inactive programs and identify opportunities to restore or expand service
• Maintain accurate customer, budget, schedule, recommendation, and follow-up information in CRM and ERP, and other approved systems.
• Work with customers to obtain GIS data, collection-system maps, and infrastructure records for accurate planning and treatment sequencing.
• Coordinate approved work with Operations, including customer information, scheduling, job setup, and implementation readiness.
• Monitor project budgets and progress, and recommend additional approved work when funding capacity is available.
• Travel throughout assigned territory approximately 25% of the time
• Other duties as assigned

Summary

Total Compensation Range: $80,000 - 90,000 annually, plus bonus eligibility.

Why Duke’s?

• We offer a safety-focused team environment
• Weekly paychecks
• Medical, dental, and vision Insurance options with HSA and FSA plans available
• Company-paid basic life, AD&D, and disability Insurance; supplemental options available for purchase
• Company-paid holidays and paid time off (PTO)
• Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company match
• Employee Assistance Program (EAP)
• Career advancement opportunities with access to online learning
• Employee Recognition and Rewards Program
• Employee discounts program

Duke's reserves the right to offer the selected candidate a salary or wage that's commensurate with the market, qualifications, experience, education, skills, training, certifications, and/or seniority.

Duke's is a Drug-Free Workplace.

Equal Opportunity Employer

Duke’s Root Control, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, national origin, disability status, marital status, genetics, protected veteran status, gender identity or expression, amnesty, or any other protected classes in accordance with applicable federal, state and local laws. Duke’s Root Control, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Let us know how we can support you.