Inside Sales Manager — Lead Top Team & Growth

Manufacturers Reserve Supply; Irvington (NJ); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision

401(k) with company match

Paid holidays

Paid time off

Onsite gym

Café access and free coffee bar

Discount programs

Job summary

Manufacturers Reserve Supply (MRS) in Irvington, NJ, seeks an Inside Sales Manager to lead the five-person team and deliver outstanding customer service while growing business in the building materials industry.

The role reports to the President and focuses on team development, cross-department collaboration, and strategic sales initiatives to strengthen MRS’s market position in the territory.

Qualifications

• Minimum of 3+ years related experience in Customer Service/Sales.
• Minimum of 3+ years in a leadership/management capacity overseeing at least two employees.
• Proficiency in MS Office/Excel and ERP/Inventory Management systems.
• Must possess a high attention to detail and have a professional phone demeanor.
• A positive, energetic personality and a genuine passion for developing people.
• Excellent time management, organizational skills, teamwork and communication.
• Must learn quickly and be self-motivated.
• Experience in the building materials industry is preferred but not required.
• Knowledge of transportation, logistics or truck dispatching is a plus.

Responsibilities

• Build a great team by coaching, mentoring, training, and motivating a team of five.
• Deliver exemplary customer service and ensure every call leaves the customer satisfied.
• Lead by example with a positive, can-do attitude.
• Make timely decisions on customer issues and pricing, with creative solutions as needed.
• Grow the business by expanding relationships and increasing average order size.
• Collaborate with Outside Sales, Operations and Purchasing to ensure smooth orders and deliveries.
• Manage online ordering processes and store portals.
• Coordinate with Dispatch for timely deliveries and optimize routes.
• Lead monthly sales meetings and keep the team updated on products.
• Identify new opportunities and processes to enhance sales performance.
• Monitor market conditions to reflect MRS’s mission and culture in team work.
• Perform other duties and special projects as assigned.

Skills

Leadership

Customer service

MS Office/Excel

ERP/Inventory

Attention to detail

Communication

Self-motivated

Team player

Building materials knowledge

Pricing and problem solving

Education

Associate’s Degree or equivalent

Bachelor’s Degree a plus

Strong Algebra/Mathematics aptitude

Tools

MS Office/Excel

ERP/Inventory Management systems

Job description

Manufacturers Reserve Supply (MRS) in Irvington, NJ, seeks an Inside Sales Manager to lead the five-person team and deliver outstanding customer service while growing business in the building materials industry.

The role reports to the President and focuses on team development, cross-department collaboration, and strategic sales initiatives to strengthen MRS’s market position in the territory.