Inside Sales Manager - Lead a High-Impact Team (Hybrid)

Galderma; Florida; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Generous paid time off

Hybrid work schedules

Job summary

Galderma is seeking an Inside Sales Manager to lead a team of Inside Sales Account Managers (ISAMs) in Florida. The role focuses on coaching, pipeline development, and revenue growth through outbound and digital channels. You will forecast, manage performance, and collaborate across marketing and operations to optimize customer acquisition and retention.

You will report to the Sr. Director of Strategic Sales and Customer Experience, shaping a high-performance culture with strong analytics,

Qualifications

• Bachelor's degree or equivalent years of directly related experience.
• 6–10 years of Inside Sales or related experience.
• 2+ years of experience leading/managing a team.
• Proven track record managing teams of five or more.
• Demonstrated experience coaching, training, leading, and developing teams.
• Skilled in goal-setting, planning, communication, relationship building, and problem-solving.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Self-reliant, highly organized with the ability to make solid business decisions.
• Proficient in Word, PowerPoint and Excel and CRM platforms.

Responsibilities

• Lead, manage, and mentor 9 ISAM team members and drive achievement of team sales targets.
• Oversee day-to-day sales and strategic activities of designated ISAMs.
• Track KPIs, analyze sales metrics, and provide ongoing coaching to improve pipeline quality and performance.
• Oversee lead qualification, follow-up, and opportunity management to maintain a healthy funnel and accurate forecasts.
• Collaborate with marketing, sales leadership, and commercial operations to streamline processes and improve customer experience.
• Optimize sales processes and CRM usage to increase data accuracy and visibility into performance trends.

Skills

Team Leadership

Coaching

Goal setting

Planning

Communication

Relationship building

Problem solving

Multi-tasking

Decision making

CRM utilization

Education

Bachelor's degree

Tools

CRM platforms

Word

PowerPoint

Excel

Job description

Galderma is seeking an Inside Sales Manager to lead a team of Inside Sales Account Managers (ISAMs) in Florida. The role focuses on coaching, pipeline development, and revenue growth through outbound and digital channels. You will forecast, manage performance, and collaborate across marketing and operations to optimize customer acquisition and retention.

You will report to the Sr. Director of Strategic Sales and Customer Experience, shaping a high-performance culture with strong analytics,